Need help choosing the photo you want to paint?

Send us a note and we will help with photo choice, preview questions, order support, studio-set details, or what to expect from the paintable canvas/guide. Keep your message clear and include an order number if you already checked out. You can also read how photo handling and custom order support works.
Pixxeleate supportThoughtful help for photo choice, preview direction, and paintable-canvas expectations.
Pet portrait source photo for Pixxeleate support questions
Need help choosing? Send the photo and the memory you want to paint.
Before you orderPhoto choice, palette direction, surface style, and paintable-canvas questions are welcome.

If you are unsure which image will translate best, tell us what you want to paint and where the finished piece might live.

After checkoutInclude your order number so support can find the paintable canvas quickly.

Custom work moves best when photo, order, and painting expectations stay connected.

Studio setsOptional studio sets are early-access add-ons.

They are not custom color-matched yet and may ship separately while sourcing and packaging are still being refined.

What helps us help quickly

Send the useful details once, and we can move faster.

  • For photo advice: describe the subject, occasion, and whether you want a calm activity, a gift, or a display piece.
  • For an order: include your order number and the email used at checkout.
  • For preview questions: mention palette, surface style, size, and what feels off about the painting direction.